Mercedes brand history

Mercedes Owners Win Big at the U.S. Open

They say jealousy is the sincerest form of flattery. In marketing it’s the Holy Grail.

It’s one thing to make a consumer desire your product, but making consumers jealous of those who already own your product is an achievement few brands can claim. For example, I love Oreos, but I’ve never once seen someone else eating Oreos and thought to myself, “man, I wish I was that guy.” However, that’s exactly the feeling I had about Mercedes Benz owners on a recent night of the 2012 U.S. Open.

While sitting in line to pay my $20 to fight for a slab of concrete in the Citi Field parking lot, I noticed a trend. Attendees were picking what appeared to be random cars out of the lines and sending them through a special VIP entrance. I assumed they had special passes, but upon closer examination I began to realize that every car being selected was a Mercedes. New or old, diesel or unleaded – it didn’t matter. Every Mercedes Benz was hopping out of the “pedestrian” line and zipping its way into the parking lot.

Once I reached the ticket booth, a row of sandwich boards explained this phenomenon. Mercedes Benz, a title sponsor at the 2012 U.S. Open, had arranged for complimentary parking for every Mercedes Benz owner attending this and every other session of the 14-day tournament. Never in my life had I wanted to own a Mercedes so badly. Even more importantly, as I looked around at the lucky owners being ushered through the gates, you could see how much pride they had in being a Mercedes owner at that moment.

In our society, luxury cars are often one of the strongest identifiers of status and success. Many luxury car companies market their vehicles as a means to elevate yourself from the masses. In this instance, Mercedes Benz had literally separated their customers from the masses. It doesn’t get much better than that.

1 Comment

  1. Peter
    Peter
    17 Oct, 2012 - 12:34 pm

    Great idea by MB. This would certainly make MB owners feels special that day and reinforce they made the correct decision in brand selection. That impression cost them ? $20 bucks per owner – cheap marketing for a direct hit on the target market.

    reply

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