Not unless you’re Kim Kardashian, who helped promote the luxury bowling establishment on opening day in October of 2010.

Yesterday we had the Mascola Christmas Party at Foxwoods and were planning to play several games at High Rollers. It’s a swanky joint, especially for a bowling alley. Modern, comfortable furniture, crystal chandeliers, nice bar in the middle, tasteful decor. And for the most part, the service was pretty good.

Except for one little thing.

Actually it’s a pretty big thing for us. They wouldn’t change the music.

For some people, music is just background. But not for the employees at Mascola Group. And we quickly got to a point where we could no longer stomach the cacophonous combo of Rob Thomas, Sugar Ray, Hootie, and a dozen other 90’s bands that none of us liked even when they first came out.

We first approached our waiter about it – he said it was a set playlist that could not be changed. But all playlists can be changed. Someone, somewhere just needs to push a button.

I decided to investigate further. I went up to the hostess and asked her what could be done about it. While she agreed with me that it was a crappy playlist, she informed me that her manager had a thing for 90’s music and it’s not likely he would change it, but she would ask.

The manager? Really? Since when does a manager’s wants and needs take precedence over a customer’s? Especially a large group of customers bowling in the VIP section?

Chuck, our fearless leader, made one last ditch effort about 2/3 of the way into our game. A simple ultimatum – change the music and we’ll bowl one more game. Keep it, and we go.

It didn’t work.

So after dropping all that money on bowling shoes and drinks and expensive desserts, we left, with the sound of Savage Garden ringing in our ears.

Luxury brands often have demanding customers who ask them to do ridiculous things. But what we were asking was pretty simple, would have taken little time, and potentially doubled the amount of spending we would have done in their establishment. I know we aren’t the Kardashians, but we were paying customers. As companies (many of whom are hitting the lanes for their Christmas parties) begin to celebrate the season, luxury entertainment venues need to treat the corporate set at least half as well as they would the celebrity set.

Way to go, High Rollers. Thanks for making us “VIPs” feel like a bunch of gutter rats.