Whether you’re a Marketing Manager or CMO, for a 10-person company or a Fortune 500, if your brand doesn’t have a Standards Guide then you need to develop one – immediately. Today more than ever, you need to be able to point to a set of rules for how you communicate to the world beyond your company’s walls. I say today more than ever because there are so many places a consumer can come into contact with your brand that it’s easy to let something slip through the cracks. You need to keep a close watch on how you present yourself in all channels.
In the past, a brand standards guide could be a single sheet that talked only about logo usage and color scheme, but this is certainly not enough in the digital world we live in and move ever farther into every day. The design and look of your company is relevant to your website and printed materials and frankly the easiest thing to manage. The real trick lies in new technologies and what you are actually saying – the “voice” of your brand. It’s easy to let your interns manage your Twitter feed and Facebook postings, but have you set a clear tone and writing style? Do the product specifications pages and downloadable PDFs on your website match the design and writing style of your homepage? Because there is a very high likelihood that people will not arrive to your website’s homepage first.
There are plenty of places to find what content should be included and how to craft your guide, but here is a simple checklist to get started:
It is important to have a single document that talks about how the brand should be presented to the world so you can easily pass it along to any employees and outside vendors who help to create your external presence. When everyone is on the same page, it can save you time and money and eliminate the headache of having to recreate something from scratch.