All posts tagged brand damage

The Dangers of Celebrity Endorsement

Celebrities may boost a company’s recognition in the public eye and make it seem more glamorous, desirable or elite. However, the star power and publicity they bring to a company can just as easily damage its reputation – even in the case of local celebrities. There is always a liability when you associate your product or [...]

Your Politics Are Bad for Your Bottom Line

We all know the two quintessential hot-button topics outside the home: politics and religion. Some might say sex is a third, but at least everyone can agree that they like sex. You can’t really say the same about politics or religion. CEOs should be especially sensitive to this, because if they go around spreading their [...]

Luxury/Non-Luxury Brand Collaboration, the Right Way

High-end brands are not built for the masses; they are designed for a group of people who can afford a certain lifestyle. It’s the exclusivity of such brands that makes the less fortunate masses yearn for the experiences they offer. These people, who put luxury brands on a pedestal, are a big part of what [...]

Discounting Killed the Luxury Brand

When the economy went south in late 2007,  it initially impacted the lower-income demographics. As the downturn widened, it dragged down the middle class and crept toward the upper levels just a few months later. Those of us who make a living in the luxury sector fooled ourselves into believing that the brands we touch would not [...]

How Choosing the Wrong Marketing Partner Damaged a Gaming Brand

Ahh, what a sad, sad story to read. A small gaming company comes out with a fancy new controller that is anticipated to be a big hit among gamers and an easy-to-use option for handicapped and disabled gamers. The company, N-Control, hired  social media management company Ocean Marketing to manage PR and customer relations during the [...]

It’s Like Talking to a (Facebook) Wall

In the ad industry we are reminded almost daily of the importance and relevance of social media in our clients’ marketing strategies. We are always told that social media is all about how you engage the consumer or potential client with your brand – there is no better way to directly make an informal connection with your [...]

Ben & Jerry’s Disappoints Its Customers

No, this is not a comment on the new B & J flavor/PR stunt: Shweddy Balls. As distasteful as that is (pun intended), I’ll stay out of that discussion because the company is already getting enough ink on that harebrained decision. No, this is about another, bigger disappointment from the good guys who changed forever [...]

5 Pathways to Brand Damage

In this day and age, brands can fall in a matter of minutes. Here are 5 ways a brand can become undone. Many may seem obvious to you, but brands make mistakes every day, and the bigger the company, the harder they are to avoid. Take a look, and make sure you can honestly say [...]